Order & Enquiries
1. What is the process of getting my packaging made?
The process for creating custom packaging may differ slightly across projects, but our standard workflow follows these key stages:
Initial Consultation: We collaborate with you to my packaging made?understand your objectives, specifications, and vision.
Customized Quote: A transparent pricing breakdown is prepared after evaluating your needs.
Structural Engineering: Precision dielines and product-specific templates are developed for optimal fit.
Visual Branding: Our designers craft striking artwork that reflects your brand identity.
Prototype Approval: Physical samples are produced for your review before full-scale manufacturing.
Pre-Production Checks: Technical verification ensures flawless file preparation for printing.
Advanced Printing: High-definition printing is executed using premium-grade materials.
Surface Enhancement: Protective coatings and finishes are applied for durability and aesthetic refinement.
Precision Assembly: Select projects receive meticulous hand-finishing for premium quality control.
Global Logistics: Securely packaged orders are dispatched to your designated destination.
Our experienced team transforms packaging concepts into tangible solutions. To start your project or request additional information, reach out to our Product Specialists for personalized guidance!
2. Can I change the design and quantity once the order has been placed?
Once your design has been finalized and approved, please note that design changes cannot be accommodated as production may already have entered the manufacturing phase.
Should urgent amendments to the approved design become necessary, immediately contact your assigned Product Specialist. While we cannot guarantee production suspension, our team will prioritize your request to intercept the workflow at the earliest feasible stage, enabling revised artwork submissions.
Be advised that process alterations (including production restarts) necessitated by design revisions may incur supplementary fees, which will be calculated and applied to your order based on actual adjustments required.
3. How long does it take to complete an order?
The timeframe for order completion depends on your project’s complexity and scale, which we evaluate during your introductory consultation with our Product Specialists.
Due to the customized nature of each project, providing precise start-to-finish delivery schedules remains inherently challenging.
Important: For reference purposes only, our standard production timelines outline approximate durations for manufacturing phases. These estimates exclude pre-production planning and solely reflect typical packaging production windows.
4. Do you offer rush orders?
Priority processing may be arranged contingent on seasonal production schedules and available manufacturing capacity. To confirm real-time feasibility for urgent requests, we strongly advise coordinating with your assigned Product Specialist.
5. Will I review a proof before production? How is print compatibility confirmed?
Our pre-production specialists implement a quality assurance protocol:
Technical Audit: Your artwork undergoes pre-print verification to identify potential production issues
Approval Proof: A production-ready proof is issued for your formal authorization before manufacturing begins
Compliance Support: If technical adjustments are required, our team collaborates with you to optimize files for seamless printing
This process ensures your design meets manufacturing specifications while maintaining creative integrity.
6. What is your minimum order quantity?
Our MOQs are strategically set to balance factory setup costs and client savings. These thresholds ensure cost-efficient production of custom packaging, as tooling and preparation expenses remain fixed regardless of order size. We strongly advise adhering to the stated MOQs to maintain optimal pricing. Example: The initial setup cost for lithography-printed corrugated boxes remains identical whether producing 500 units or fewer. By meeting the MOQ, you maximize value while distributing fixed costs effectively.
7. Can I customize packaging trays and inserts for my products?
Yes! We specialize in fully customizable tray and insert solutions engineered to meet your exact specifications.
Why Choose Our Custom Solutions?
* Design Flexibility
Create precision-engineered inserts in unlimited shapes, sizes, and color configurations to align with your brand and product requirements.
* Engineered Protection
Leveraging 12+ years of expertise, we craft inserts that:
• Securely cradle products with millimeter-perfect fits
• Deliver crush-resistant structural integrity for electronics, cosmetics, and luxury goods
* Premium Material Options
Manufactured using:
• Industrial-grade polymers for shock absorption
• Sustainable corrugated board solutions
• Specialty foams for moisture resistance and thermal stability
Start Your Custom Project
Submit your product sample or 3D CAD file
Our packaging engineers develop digital prototypes
Review and refine designs for optimal protective performance
Approve physical samples before mass production
8. How do I get a quote easily?
Contact us directly for instant assistance, our team is ready to assist you with any inquiries. Whether you need customer service, sales, or technical support, we’re here to help Monday through Friday, from 9:00 AM to 9:30 PM CST. Call Us: +86 185 2957 0342 WhatsApp: +86 185 2957 0342 Email: [email protected] For a faster quote, please have the following information ready: Packaging Style: Specify the type of packaging you need. Quantity: Number of units required. Inner Size: Dimensions of your product or the packaging. Printing: Any specific printing requirements. Finishing & Varnishing: Details on finishing touches and varnishing. Packaging Requirements: Any special instructions or needs. Shipping Method: Air or sea? Specify if you prefer DDU, DDP, or FOB terms.